Fantastic services from a well groomed and i must say very professionaly trained staff/beauticians.
Firstly, you do NOT have to wait. They have 6 pedicure chairs and 6 or 7 nail stations so you cone straight in and onto a station where you are met with politeness and caring attitude.
Secondly, the directors are always there to make sure things go smoothly and when they are not, the reception are almost carbon copies of the owners who have that old fashioned and seldom seen, caring attitude to paying clients.
Next i must say that ive never seen attention to hygiene on an almost clinical scale as oki doki do.
They have a laborotary metal tool pod which steams all tools to 140c so one can feel that no germs or bacteria are transferred. Then the pedicure pumice they use is a one use only which they discard after each individual treatment. Never seen that before!!
Timings are spot on to the minute. I was informed that my Shellac mani & Shellac pedi would take 54 mins. They were about 4 minutes over as it only took 50 mins and this included "Take off old product for free" timing and economic fairness well documented well done oki doki. Other salons seldom commit to a time and 7 out of 10 salons charge fpr take off old product.
In addition, salon is designed to a very high standard with beautiful treatment rooms to the back so noise is kept at a minimum.
Lastly, the location is right next to Platform 2 at Crossharbour Station on the DLR.
Professionalism/ Hygiene/ Service/friendliness/timings/decor/location all score a 10 here.
If you don't believe me then go and assess on all of my essential criteria i have listed.